Privacy Policy for Eunice Stores

Effective Date: 1/12/2026

Eunice Stores (“we,” “our,” or “us”) operates an online business selling African food items and providing local delivery services in Blacksburg, Salem, and Roanoke, Virginia, United States. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Order details

b. Payment Information

We do not collect or store card or bank details. Payments are accepted only through:

  • Zelle

  • Venmo

  • Cash on delivery

Any payment information you provide is handled directly through these third-party services.

c. Website Usage Information

Our website may automatically collect limited information such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

This information is used only to improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products to your address

  • Communicate with you about your order

  • Respond to customer service inquiries

  • Improve our products and services

We do not sell, rent, or trade your personal information.

3. Sharing of Information

We may share your information only when necessary:

  • With delivery personnel to complete your order

  • To comply with legal requirements or law enforcement requests

We do not share your information for marketing or advertising purposes.

4. Third-Party Payment Services

Payments are processed through Zelle and Venmo, which have their own privacy policies. We encourage you to review their policies to understand how they handle your personal information. Eunice Stores is not responsible for the privacy practices of these third-party services.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is 100% secure.

6. Cookies

Our website may use cookies to improve user experience. You can choose to disable cookies through your browser settings if you prefer.

7. Your Rights

As a customer in the United States, you have the right to:

  • Request access to your personal information

  • Request correction or deletion of your information

  • Opt out of communications at any time

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Eunice Stores does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Eunice Stores
Serving Blacksburg, Salem, and Roanoke, Virginia, USA